Hello, I am Kathleen!
I am an enterprise UX Designer combining strategy and storytelling to design experiences people understand and adopt.
I’m a Senior User Experience Designer with 13+ years in product and surface design, grounded in a Bachelor of Fine Arts from Rhode Island School of Design. Currently at NextEra Energy (the world's largest generator of renewable energy), I lead cross-functional UX initiatives for AI tools that serve over 16,000 enterprise users. I bring clarity, structure, and empathy to every project, shaping scalable technology systems rooted in human needs.
Reducing budget variance by incorporating AI into a fragmented maintenance process #AI #UXResearch #Discovery
Making enterprise AI tools more approachable, intuitive, trusted, and actionable #AI #UXResearch #UI
Reimagining GIS exclusion workflows to reduce existing support burden and ensure adoption of new tool #UXResearch #Usability #HeuristicEvaluation #UI
Miami Herald #HeuristicEvaluation #UI
Coffee Chat #Usability #UI
Lotus House #HeuristicEvaluation #UI
Mused - Capstone #UXResearch #Discovery #Usability #UI